Terms of Service
Last Updated: 26/11/2025
Welcome to Emil AI. These Terms of Service (“Terms”) govern your access to and use of Emil AI’s website, services, and AI tools (“Services”). By using our Services, you agree to these Terms. If you do not agree, you must discontinue use immediately.
1. Business Information
Business Name: Emil AI
Business Address: 4 Bursaria Rise, Donvale, Victoria, Australia
Website: https://emil-ai.com/home
Contact Email: [email protected]
Jurisdiction: Victoria, Australia
2. Description of Services
Emil AI provides AI-powered tools, automation systems, chat-based AI interactions, and related digital services designed to improve business workflows, customer interactions, and productivity.
Services may include, but are not limited to:
AI chatbots & assistants
AI-driven automations
Content generation
Integrations with Go High Level, OpenAI, or other third-party services
Paid plans or subscription-based services
Customer support and consulting services
We may update or modify the Services at any time.
3. Eligibility
To use the Services, you must:
Be at least 18 years old
Have the legal capacity to enter into a binding contract
Use the Services only for lawful purposes
Not be prohibited from using the Services under applicable laws
Use of Emil AI is permitted for both personal and business purposes.
4. User Accounts
You may need an account to access some Services. You agree to:
Provide accurate, complete information
Keep your login credentials secure
Notify us immediately of unauthorized use
You are responsible for all activity under your account.
5. Payment Terms
Emil AI may offer paid Services including subscriptions, one-time purchases, or usage-based fees.
Unless otherwise stated:
Fees are billed in AUD
Subscriptions renew automatically unless cancelled
You authorize Emil AI to charge your payment method
Refunds are provided only as required under Australian Consumer Law
Failure to pay may result in suspension or termination of access.
6. User Responsibilities
You agree not to:
Use the Services for illegal, harmful, or fraudulent purposes
Attempt to misuse, reverse-engineer, or disrupt our systems
Upload harmful content, malware, or abusive material
Violate intellectual property rights
Use AI outputs to create misinformation, harmful content, or unethical material
We reserve the right to suspend accounts violating these responsibilities.
7. AI Output, Accuracy & Disclaimer
AI-generated outputs may be:
Inaccurate
Outdated
Fabricated
Not suitable for reliance without human review
You acknowledge and agree:
AI outputs are not guaranteed to be correct
Emil AI is not liable for decisions made based on AI content
You must evaluate and verify outputs before use
You will not misuse AI outputs for harmful or illegal purposes
8. Intellectual Property
Our IP
All:
Software
AI models
Branding
Website content
Documentation
remain the exclusive property of Emil AI or its licensors (e.g., OpenAI).
You receive a limited, non-exclusive, revocable license to use the Services.
Your IP
You retain ownership of:
Content you submit
Data you provide
Custom materials you create
You grant Emil AI a license to use your submitted content solely for:
Operating the Services
Improving AI performance
Ensuring compliance and support
We do not claim ownership of your brand assets, business materials, or proprietary content.
9. Third-Party Services
Emil AI uses external tools including but not limited to:
Go High Level
OpenAI
Payment processors
Hosting providers
Analytics tools
Use of these services is subject to their own terms and privacy policies. Emil AI is not responsible for third-party failures or outages.
10. Service Modifications
We may update, modify, or discontinue parts of the Services at any time.
We are not liable for:
Changes that impact your workflow
Temporary or permanent service disruptions
Future unavailability of certain features
11. Termination
We may suspend or terminate your account if:
You violate these Terms
You engage in misuse or harmful behaviour
Required by law or security concerns
You may terminate your account at any time by contacting us.
Upon termination:
Your access to Services ends
Data may be deleted according to our Privacy Policy
12. Limitation of Liability
To the fullest extent permitted under Australian law:
Emil AI is not liable for indirect, incidental, or consequential damages
Emil AI is not responsible for financial losses, business interruptions, or data loss
Total liability is limited to the amount you paid in the past 12 months
Nothing in these Terms limits rights under the Australian Consumer Law.
13. Indemnification
You agree to indemnify and hold Emil AI harmless from claims arising out of:
Misuse of the Services
Violation of laws
Breach of these Terms
Use of AI-generated outputs
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of Victoria, Australia.
Disputes will be resolved through:
Good-faith negotiation
Mediation (if negotiation fails)
Courts of Victoria (if mediation is unsuccessful)
15. Changes to These Terms
We may update these Terms occasionally. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.
16. Contact Information
For questions, concerns, or legal notices, contact:
